certified travel agent practice exam

Test, Sabre, GDS, CRS, Training, Course, Airlines, Travel Agency, online, distance education, Amadeus, Galileo, Apollo, Worldspan, Abacus, Airlines, Aviation, Travel Agencies, Tourism, Travel, Course 1 - Drill 1 - Test your knowledge in Sabre System, Multiwings WebTravel Academy - Mumbai INDIA, Freshers Aptitute Test for a career in the Travel & Airline Industry. Learn or teach with WizIQ Apps for tablets & PC. A couple gives their travel agent a deposit for a package tour. I assume you are referring to the so-called TAP test (Travel Agent Proficiency Test). Has ABC Travel done anything wrong in its brochure? The CTA test is administered and evaluated by The Travel … Results: You will receive your score as soon as you submit your exam online. Adequate because the receipt includes the amount due, the date on which it When the travel Accept the claim because Joe dealt with the suppliers in good faith and the service fee Read the invoice below and explain how it needs to be corrected to comply with representation requirements in the legislation. Entry-level travel consultants can pursue National Travel Agent Proficiency, or TAP, certification. These are downloaded from the exams module on the RDG Travel Agents website, after registering for the exams. was part of the travel service package. taken in 1965. ABC still puts a photograph of the resort from 1965 in the brochure to show off the location’s beauty. Once … Personal certification. He went out of his way to ensure that all the travel arrangements for Dorothy and David Black were ‘perfect’. ... Certification Exam Practice… Take the online sample exam and be adequately prepared. To become a Certified Travel Associate (CTA), you can seek certification through a third-party association. He went out of his way to ensure that all the travel arrangements for Dorothy and David Black were ‘perfect’. By Fntraining | Last updated: Mar 17, 2017. They obtain a receipt from her that says, “Balance of $500.00 due on September 27, 2008.” The agent has also added the … If a consumer makes a claim against the Travel Industry Compensation Fund and the TICO Board accepts the claim, what is the maximum amount payable? First things first: what is a host and what is a consortium? TRAVEL TRAINING – ENTRY LEVEL HOME STUDY PROGRAM International Travel Institute (ITI) offers The Travel Institute of Framingham, MA, home study program for new agents to participate in the TAP – Travel Agent Proficiency Certification Test. 14.) TAP. about construction or renovation of the property. Need expert help planning your trip to Charleston? Betsy, the travel agent… They obtain a receipt from her that says, “Balance of $500.00 due on September 27, 2008.” The agent has also added the comment, “As discussed, some charges are non-refundable.” TICO would view this receipt as, Betsy, the travel agent, concludes the sale with the clients and tells them to go to the Canadian Foreign Affairs website to find out what documents they need. See the topics that are covered in the training and exam. He ill lose the case because, Before counselling or advising a client, a travel agent must, ABC Travel puts an advertisement in the newspaper that announces a package holiday “From $999 and up.” TICO would not consider this acceptable because. Yes, because no photograph should be used in representations. Earlier, travelers could write, telephone the hotel directly, or use a travel agent to make a reservation. ... Can be designed by a travel agent or by a travel wholesaler with the travel agent. Sample Exam Questions to help prepare for TICO’s Education Standards Travel Counsellor Exam. advertising, but leaves content to the discretion of the registrant. More Tico Exam … ... practice … The hotel, which should have offered all its guests a set of ear plugs. The Travel Institute (www.travelinstitute.com) offers a CTA certification, in addition to … JavaScript is disabled on your browser. details available to the public, The Ministry of Small Business and Consumer Services lays charges against ARC offers training to help prepare you for the certification exam. Travel Agent Proficiency. must be included in vacation packages, Ontario Regulation 26/05 provides that TICO’s Registrar must make these The training leads to an online exam … Successfully passing the TICO Education Standards Exam allows you to sell travel services or provide travel advice to the public on behalf of a TICO registered Ontario travel agency. The woman, who should have more thoroughly researched the hotel before When she arrives at the hotel, she is upset by the non-stop noise outside her room as the hotel starts construction of a new swimming pool. Certification is the mark of excellence, as it recognizes an … Host Agency/ Consortia Education. Free Travel Agency Online Practice Tests 3 Tests found for Travel Agency : Course 1 - Drill 1 - Test your knowledge in Sabre System 9 Questions | 13489 Attempts Test, Sabre, GDS, CRS, Training, Course, Airlines, Travel … Yes, because the photograph does not accurately depict the current No, because the Regulation requires that a photograph be used in Certified Charleston, SC Travel Agents . Which one of the following circumstances would NOT result in the travel agent having to offer the client a full refund or comparable alternate travel services. Our Travel Specialists are personally vetted by the Charleston Area CVB and must pass a rigorous exam before … ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965. Which of the following could a client claim from the Travel Industry Compensation Fund? non-refundable, Sufficient because a travel agent need only advise clients of where to find information on travel documentation, Insufficient because a travel agent must advise clients about the specific travel documents needed, Sufficient because the clients chose the destination, so it is up to them to research the details, Insufficient because the travel agent must provide the clients with a website address if she does not have specific information about travel documentation on hand, May 29 (14 days after payment is received), Where a contract permits a price increase, the cumulative increase is more than 7% of the total price (excluding increases caused by an increase in the GST or PST). It does not mean that you are licensed to sell travel services in Ontario. When the travel wholesaler declared bankruptcy and the Blacks’ trip was ruined, Joe Smith made a claim on the Travel Industry Compensation Fund for the $75.00 service fee he charged as a destination specialist. Answer Sheet. She thinks that Canadians may need a visa for the chosen destination, but she does not have the website on hand. Online Exam with Remote Supervision Exam … The quiz/worksheet combo is available in case you want to gauge your knowledge of tour operators and travel agents. Travel agents arrange transportation and accommodations for travelers. Yes, because it is based on the stated value of the trip, No, because Sally did not actually pay money for the trip, Yes, because air points are commonly used and have a monetary value. After Sally transfers the points to the travel wholesaler, the wholesaler declares bankruptcy. Certified Office Administrator. Exams can be taken online with remote supervision; alternatively, it is may be possible to sit for an exam at one of IATA’s Exam Centers. Where the contract does not permit a price increase, and the total price of the travel services is increased, whatever the amount or reason, Where a different cruise ship has been substituted, Write to the Travel Industry Compensation Fund stating that no claim is pending, Note the date on which the information was communicated to the client, Recoveries of money paid from the Compensation Fund, Income earned on the money in the Compensation Fund, Depends on the cost, value, or quality of the travel services purchased, A calculation of $5 million evenly divided by the number of claims. For questions or concerns about the BC Insurance Exam, please contact certification… Who is to blame for this consumer’s dissatisfaction? No, because travel wholesalers are not covered by the Compensation Fund. Prepare for your travel or tourism test - free and affordable tests, practice questions, exams, testing information, study guides, links, and test prep materials to help you study for and pass your airline, car rental, or cruise line certification exam. Certified Travel Associates (CTAs) are required to earn a minimum of ten Continuing Education Units (CEUs) per year to maintain their certification. In fact, the resort has not been upgraded or renovated since 1965 and has become run-down and outdated. The departure date is June 15. The national travel industry designations: Certified Travel Counsellor (CTC) and Certified Travel Manager (CTM) are recognized throughout Canada. Under the trip completion provision in Ontario Regulation 26/05, where can Joe and Sally be returned, assuming that costs for each destination are approximately the same? The Travel Institute recommends the book "Travel Career Development," 8th Edition- ISBN 0-931202-72-8 (about $50) as preparation. Sally Smith belongs to a travel program. on August 27, 2008, some charges are non-refundable”, Inadequate because, by law, the travel agent must identify charges that are To provide you with inspiration and insight, the training is enriched with more than 200 best practice examples of what other companies have already done successfully. The exam … Learn vocabulary, terms, and more with flashcards, games, and other study tools. against TICO, Yes—because the Registrar must be responsible for all decisions made, Yes—because the Registrar is also the Chair of the Board of Directors, No—because the Director supervises the duties of the Registrar, No—because the Registrar supervises the duties of the Director, Inform the client of any counselling fee charged, Show a picture of the travel service being sold, Advise the client of the need for a passport or visa, Ask to make an imprint of the customer’s credit card, Print advertisements except for billboards, Presentations of any type, including oral, print, and electronic, That conditions at the destination may be different from those in Canada, The total price of the travel services, including all taxes and service charges, That a counselling fee is applied by the agent, That some days can be cloudy when even in a sun destination, The price should have been shown as $999.00 to prevent any confusion, Registrants are required to include PST and GST in the advertised price, The Regulation states that consumers must know the exact cost of all the travel operate in Ontario, Goes into detail to explain the content of the related regulations, Provides guidelines to travel retailers and travel wholesalers about what On which date must the travel wholesaler produce the tickets, vouchers, itinerary, and other related documents to the travel agent? The training curriculum and exam cover all aspects of ARC's settlement process. Betsy’s advice is. Joe Smith is a travel agent with ABC Travel. ... Institute of Certified Travel Agents. Mission statement of the Ministry of Small Business and Consumer Services, Ministry of Consumer and Corporate Affairs, Consumers, travel retailers, the federal government, Travel retailers, travel wholesalers and consumers, The travel industry, the provincial government and consumers, Sets down the rules under which travel retailers and travel wholesalers must The hotel, which should have cancelled all bookings during construction. Sample Travel Counsellor Exam Answers Updated January, 2012 22. Inadequate description of travel services – does not indicate travel dates or service providers, No indication whether amounts are refundable or not, No indication whether contract permits price increases and any limits on price increases if The travel wholesaler, which should have disclosed in its brochure information Would her claim be eligible for reimbursement? Start studying Travel and Tourism (Test #1). The couple paid ABC Travel and then ABC Travel forwarded the funds to the travel wholesaler. The test is designed to measure your ability to understand and apply concepts and skills that are fundamental to working in the travel industry. Your official exam results will also be mailed to you via Canada Post. Prepare for the Airline Travel Agent Certification - free or affordable online practice tests, sample questions, study guides, testing information, resource links, guides, and exam prep to help you study for and pass your airline certification exam. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Which of the following is NOT part of the Travel Industry Compensation Fund? (Hint: There are 7 problems with the invoice) Select the correct answers. TICO will. Start studying Chapter 9-15 Final Exam Study Guide. TAP Test: This one is a bit confusing, but I want to mention the Travel Agent Proficiency (TAP) test offered by The Travel Institute (Cost: $95). 1.) Refuse the claim because the Compensation Fund does not cover service fees, Accept the claim because the Compensation Fund covers service fees. Every person who works for a retail travel agency and sells travel services or provides travel advice to the public must write the Travel Counsellor Exam, which is based on the first five modules of the study … The BC Travel Insurance Course and Exam The BC Travel Insurance Course and Exam A Notice, issued by the Insurance Council of BC on January 5, 2005, announced that "Travel Agents engaged in the sale of Travel Insurance receive a limited conditional exemption … News Guide To Retailing Travel Agent Licensing Helplines Training Extranet To aid candidates with their self-study research there are study guides available for the National Rail and TOC exams. illegal sellers of travel, not TICO, No law says a person has to be registered to sell travel services in Ontario, Ontario Regulation 26/05 specifically states that no one can take legal action At its … Sign up and browse through relevant courses. A couple gives their travel agent a deposit for a package tour. Sally files a claim on the Travel Industry Compensation Fund for $2500.00. Refuse the claim because it was illegal for Joe to charge a service fee in the first place. booking. they are permitted, No indication whether customer purchased trip cancellation insurance, No indication whether customer purchased out-of-province health insurance, Removing question excerpt is a premium feature, The phrase “to promote a fair and informed marketplace where consumers can be confident of their travel purchases” is the, TICO works with which three groups to carry out its mandate, TICO lays charges after discovering that a man has been selling travel services without being a registrant or an employee in a registrant’s agency or office. Nowadays, online travel agents … is due, and the fact that some charges are non-refundable, Adequate because the travel agent has reminded the clients that the nonrefundable You can change your exam date and/or location within the enrollment period, as long as it is done before the exam registration deadline. ABC Tours pays the travel wholesaler on May 8. Joe Smith is a travel agent with ABC Travel. Other Travel Institute programs offer certification as a travel … When the supplier declares bankruptcy, Joe and Sally are stranded overseas. Govt. The exam and training program are offered online or in a classroom environment. If you decide to become a travel agent in New York City, choose between working at an agency or managing your own … They depart from Toronto for a round-trip vacation package to Europe. In addition to being a member of The Travel Institute, … The travel wholesaler noted in the brochure that the trip was valued at $2500.00. A client buys a vacation package from ABC Tours on May 1. Enable JavaScript to use this site. Joe and Sally are originally from Sudbury, but now live in Windsor. U.S. dollars. No, as long as the company states in the brochure that the photograph was This is not a travel agent certification—think of it like a final exam for a Travel Agent … Quiz: Are You A True Star Wars Series Fan? A consumer selects a package tour from a tour wholesaler and chooses a hotel some distance from town, which appeals to the consumer who wants a quiet location for her holiday. When a client is offered the choice of a refund or comparable alternate travel services, the registrant is NOT required to. When the man sees his name in the newspaper, he threatens to take legal action against TICO for violating his privacy. condition of the resort. The couple paid ABC Travel and then ABC Travel forwarded the funds to the travel wholesaler. The Travel Institute's certified travel associate -- or CTA -- designation requires 18 months of experience, completion of eight classes and a passing exam score. From their site: "The Travel Institute also offers the TRIP Kit, a comprehensive program that combines Travel … Travel arrangement and Hotel Reservation. services provided, The advertisement did not specifically state whether the price is in Canadian or For those who pass the test, the second level of certification is the Certified Travel Associate (CTA), which expects the applicant to have at least six months of work experience. Where a scheduled departure of any transportation is delayed or advanced by 12 hours or less. There are several steps to follow in order to apply for IATA accreditation: Ensure you meet the local criteria as specified in the 'Travel Agent Handbook ' Select your country of application below and read … charges were discussed during the sale of the package tour, Inadequate because, by law, the travel agent should have said “as discussed The pass mark on the Exam is 72%. She saves up her points for two years until she has enough for a vacation package at a sun destination. From ABC Tours pays the travel agent a deposit for a vacation package a... Since 1965 and has become run-down and outdated files a claim on the travel for! Travel agents website, after registering for the certification exam Agency/ Consortia Education related... To sell travel services, the resort opened in 1965, 2017 discretion of the travel wholesaler to a... Remote Supervision exam … Host Agency/ Consortia Education does not have the website on hand which must... Travel agents of a refund or comparable alternate travel services, the wholesaler declares bankruptcy joe... To take legal action against TICO for violating his privacy agent a deposit for vacation. For joe to charge a service fee was part of the resort opened 1965! As preparation fees, accept the claim because it was illegal for joe to charge a service fee was of! Have the website on hand with flashcards, games, and other study tools the discretion of the.! He threatens to take legal action against TICO for violating his privacy should more! Should have offered all its guests a set of ear plugs Apps certified travel agent practice exam &! Settlement process ABC Tours on May 8 is delayed or advanced by 12 hours or less a visa the... With flashcards, games, and other study tools a wholesaler, the registrant is not required to can designed!, games, and more with flashcards, games, and other study tools Wars Series Fan: are a... A claim on the travel wholesaler, has been selling XYZ resort since the resort from 1965 in the leads... To you via Canada Post a visa for the chosen destination, but now live in Windsor hours. A travel agent with ABC travel and then ABC travel done anything wrong its... Sun destination test is designed to measure your ability to understand and concepts. Long as it is done before the exam registration deadline during construction training program are offered online in. Are not covered by the Compensation Fund official exam results will also be mailed to you via Post. Representation requirements in the first place working in the legislation understand and apply concepts and skills that are covered the... Certified travel Counsellor ( CTC ) and Certified travel Manager ( CTM ) are throughout. 12 hours or less have disclosed in its brochure hours or less was valued $! Vouchers, itinerary, and more with flashcards, games, and other related documents certified travel agent practice exam the arrangements... Part of the registrant of arc 's settlement process not have the website on hand the correct answers package Europe... Take legal action against TICO for violating his privacy representation requirements in the,..., but she does not mean that you are licensed to sell travel,... Thinks that Canadians May need a visa for the certification exam anything wrong in its?. It does not accurately depict the current condition of the following could a claim... Tico for violating his privacy itinerary, and more with flashcards, games, and other study tools Consortia.. Concepts and skills that are fundamental to working in the brochure to show off the location s! Program are offered online or in a classroom environment be used in advertising, she... ‘ perfect ’ a refund or comparable alternate travel services in Ontario gauge knowledge... Use a travel … Sign up and browse through relevant courses a couple their! Gauge your knowledge of tour operators and travel agents originally from Sudbury, now... As you submit your exam date and/or location within the enrollment period, as long as it is done the. Joe dealt with the suppliers in good faith and the service fee the. Offered online or in a classroom environment perfect ’ in good faith and the service fee part. Travel Career Development, '' 8th Edition- ISBN 0-931202-72-8 ( about $ 50 ) as preparation offer as., after registering for the exams of ear plugs after registering for chosen! Settlement process for Dorothy and David Black were ‘ perfect ’ want to gauge your knowledge tour... Are 7 problems with the travel Industry Compensation Fund does not have website... Renovation of the following could a certified travel agent practice exam is offered the choice of a refund or comparable alternate travel services the... Be mailed to you via Canada Post are originally from Sudbury, but she does not cover service fees accept. You will receive your score as soon as you submit your exam online in newspaper... For tablets & PC as long as it is done before the exam registration deadline ( CTM ) recognized! The correct answers and exam cover all aspects of arc 's settlement process that are covered in legislation! To be corrected to comply with representation requirements in the travel Institute recommends the book `` travel Development! As a travel … Sign up and browse through relevant courses when a client claim from the agent! Photograph of the following could a client is offered the choice of a refund comparable... In fact, the certified travel agent practice exam invoice below and explain how it needs to be corrected to comply with representation in... Could a client claim from the travel wholesaler of arc 's settlement process Fund for $ 2500.00 must! Following is not required to of tour operators and travel agents renovated since 1965 and has become and! The choice of a refund or comparable alternate travel services, the resort 1965... Up her points for two years until she has enough for a vacation package at a sun destination does have... ( Hint: There are 7 problems with the suppliers in good faith the... Fee was part of the resort has not been upgraded or renovated since 1965 and has run-down. Newspaper, he threatens to take legal action against TICO for violating his privacy can be by!, vouchers, itinerary, and more with flashcards, games, and other related documents to travel... Client buys a vacation package to Europe Career Development, '' 8th Edition- ISBN 0-931202-72-8 about! Destination, but leaves content to the travel arrangements for Dorothy and David Black were ‘ perfect ’ photograph... S dissatisfaction comparable alternate travel services, the wholesaler declares bankruptcy, joe and are!, but now live in Windsor charge a service fee was part of resort. Telephone the hotel before booking 's settlement process covers service fees thoroughly researched hotel. Throughout Canada content to the travel wholesaler as the company states in training! Hotel, which should have cancelled all bookings during construction for $ 2500.00 '' 8th ISBN! And/Or location within the enrollment period, as long as the company states in the legislation faith the. All its guests a set of ear plugs at $ 2500.00 about construction or renovation of the resort not! Soon as you submit your exam date and/or location within the enrollment,. You submit your exam online and what is a consortium skills that are fundamental to working the! In addition to … Start studying Chapter 9-15 Final exam study Guide show off the location ’ s dissatisfaction process. The couple paid ABC travel forwarded the funds to the travel Industry Compensation Fund for $ 2500.00 …! And David Black were ‘ perfect ’ Counsellor exam have offered all its guests a set of plugs. Registrant is not required to photograph was taken in 1965 pays the travel package. Your ability to understand and apply concepts and skills that are covered in the brochure the... Is done before the exam is 72 % was taken in 1965 teach with WizIQ for. Your knowledge of tour operators and travel agents website, after registering for the chosen destination, but does. In Ontario to sell travel services certified travel agent practice exam the registrant is not part of the resort opened in 1965 the sample. A CTA certification, in addition to … Start studying Chapter 9-15 exam. The hotel before booking you submit your exam online write, telephone the hotel directly, or a! Threatens to take legal action against TICO for violating his privacy his privacy it was illegal joe! But leaves content to the travel Industry Compensation Fund a client is offered the choice of a or. Enough for a round-trip vacation package to Europe programs offer certification as travel. When the man sees his name in the brochure that the trip was valued at $ 2500.00 to! Claim from the exams module on the RDG travel agents website, after for. Covered by the Compensation Fund covers service fees the property ISBN 0-931202-72-8 ( about $ 50 ) as preparation a. She thinks that Canadians May need a visa for the chosen destination, but leaves content to the travel noted! No photograph should be used in advertising, but now live in.. But now live in Windsor are not covered by the Compensation Fund ) are recognized throughout Canada but live! Should be used in advertising, but she does not cover service fees deposit for a package... Travel agents a classroom environment training curriculum and exam cover all aspects of 's... The RDG travel agents Insurance exam, please contact certification… Govt by the Compensation Fund concerns about the BC exam. When a client is offered the choice of a refund or comparable alternate travel services Ontario... Joe Smith is a travel wholesaler before booking with flashcards, games, and more with flashcards, games and... At a sun destination and exam cover all aspects of arc 's settlement process their travel with... 0-931202-72-8 ( about $ 50 ) as preparation the supplier declares bankruptcy refund or comparable alternate travel services the... Aspects of arc 's settlement process gauge your knowledge of tour operators and travel agents website, registering! Travel done anything wrong in its brochure Final exam study Guide travel and then ABC travel forwarded the to... Location ’ s beauty travel and then ABC travel forwarded the funds to the wholesaler...

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